Welcome to CasePack
Incident documentation, evidence management, and compliance reporting for MSPs.
Core Features
Section titled “Core Features” Dashboard Real-time KPIs, recent incidents, and evidence activity at a glance.
Incidents Create, manage, and track security incidents with rich filtering.
Evidence Upload, organize, and manage incident artifacts in one place.
NIS2 Milestones Opt-in NIS2 regulatory deadline tracking per incident.
Incident Reports Generate structured reports from templates with content overrides.
Incident Timeline Record containment, eradication, recovery, notes, and key incident events.
Evidence Pack Export Generate audit-ready PDF or ZIP evidence packs.
Integrations & Administration
Section titled “Integrations & Administration” Webhooks Receive incidents from ConnectWise, HaloPSA, Autotask, and more.
Audit Log Review the immutable activity trail for compliance and accountability.
Users & Roles Account users, tenant memberships, and role-based access.
Self-Hosting Deploy on your own infrastructure with Docker or Kubernetes.
Licensing & Access Understand plan features, tenant/user limits, and restricted states.
Pricing Plans Compare hosted, self-host, and enterprise plan limits.